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prima:DACO slams producers’ charges on ticket sales for concerts and other events

The cease and desist order will be effective January 1, 2026, and the secretary warns that she will review similar positions in other sectors

October 29, 2025 - 3:41 PM

The promoter fee ranges from $1 to $6 in addition to the ticket price, according to Valerie Rodríguez Erazo, DACO secretary. (Stephanie Rojas)

The Department of Consumer Affairs(DACO) issued Order 2025-009 to prohibit event producers from charging the consumer a separate fee for the benefit of the promoter ("promoter fee“), at the time of purchase of a ticket.

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