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prima:Department of Health platform is down following a dispute with its operator

Secretary Víctor Ramos states that a new company will take over the portal starting on Tuesday

July 1, 2025 - 8:15 PM

The digital platform used by the Department of Health to process procedures such as the Demographic Registry, prescription and medication delivery, and other processes, has been inoperable since Friday due to a dispute between the agency and the company that operated the platform, "RenovacionesOnline.com." (Pablo Martínez Rodríguez)

The digital platform used by the Health Department to carry out procedures such as, for example, requesting a birth certificate from the Demographic Registry, or processing prescriptions and dispensing medications, has been inoperative since Friday due to a conflict between the agency and the company that operated the platform, RenovacionesOnline.com.

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