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prima:The unified credentialing of healthcare providers is halfway complete

Professionals and insurers report problems with the system run by the OCS, which sought to put an end to duplicate paperwork with health plans

June 22, 2025 - 7:53 PM

Healthcare providers report setbacks in the implementation of the system operated by the Office of the Insurance Commissioner. (Shutterstock)

Two years ago, a law was passed that mandated the creation of a portal to unify the credentialing processes for healthcare providers in Puerto Rico. The passage of Law 73 of 2023 was seen as a step toward getting health plans to streamline the process of admitting doctors and other professionals to their service networks, thereby preventing the loss of personnel critical to the well-being of the population.

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