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prima:Families face challenges with reverse mortgages: “The worst thing is having no one to talk to”

A daughter shares her parents’ experience after a U.S. company initiated foreclosure proceedings on the home they had used to secure a reverse mortgage

October 28, 2024 - 11:04 AM

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This content was published more than 1 month ago.
In foreclosure cases, it is mandatory - by law - to offer a process whereby a mediator (a third party) intervenes to watch over the rights of consumers. (Shutterstock)

Nine years after taking out a reverse mortgage, Delfina Hernández Serrano received a foreclosure notice from a U.S. company she did not recognize, with whom she could not communicate by phone. The company began sending someone to stand in front of the property every two weeks, taking photos.

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