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Waldemar Rodríguez y Mariela Pacheco. (Teresa Canino Rivera)

Over the past 10 years, the Department of Education (DE) has signed contracts that totaled over $1.6 billion for equipment, training, as well as technical and data processing services. But when COVID-19 forced to try "online" classes last March, almost no one had computers, platforms, or technology training provided by the agency.