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prima:A failed debut: glitches in the new ERP system cause payment delays and threaten service delivery

The Íntegra PR platform, which marks its one-month anniversary this Saturday, is causing a backlog in invoice payments, a lack of transparency, and limited access to the government’s revenue sources

August 7, 2026 - 1:44 PM

On July 8, Governor Jenniffer González presented the new platform, which would speed up government payments. (tonito.zayas@gfmedia.com)

Since May, Victoria Diloné, owner of the Hogar Victoria adult care center, has not been receiving her monthly payments from the Department of Family Services, a situation that has her wondering how much longer she can continue to provide these services.

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